
Thank you to those that attended our
December 2009 Business Success Seminar
Event with Featured Speaker, Paul Butler
of Newleaf Training discussing Customer
Centered Service!
This was our last event of 2009 & what a
way to end the year with a SOLD OUT EVENT!
Here are just a few of the take-aways I
received from Paul's amazing talk:
There are 3 things, over & above your technical skills, that you can do to
ensure you are successful in business. You must have:
1. financial intelligence
2. ability to lead others - not manage - LEAD
3. customer centered service
What is customer centered service?
Focus on serving people & treat others how you want to be treated!
Perception + Behavior = Results
If you're not getting the results you want, change your behavior.
However, remember, real change comes from a change in perception,
so you need to start there!
Recommend Reading:
Firing On All Cylinders
~ Jim Clemmer
The Ultimate Question: Driving Good Profits and True Growth
~ Frederick F. Reichheld
Thank you to our
Featured WE Member Expert:
Linda Fleischmann
of Loan Connectors
661-295-0555Linda@LoanConnectors.com
www.LoanConnectors.com
Loan Connectors Mission: To
work with clients
whether they are purchasing or refinancing their home
to connect
them with the best loan possible for their needs.Thank you to those that donated items for our raffle:
- Rhonda Vigeant of Pro8mm
- Penny Randall of Circle One
- Karen Maleck Whiteley of Balance Point Spa
- Julie Molinare of The Grass is Always Greener Designs
- Chef Dawn of Dawn's Dinners
- Tami Lindahl of FreeTrainerTips.com
- Teresa Spencer of InfloBiz
- Candice Hirst of Silpada Jewelry
- Dr Carolyn Griffin of Back to Health Chiropractic
- Pamela Cascio of SCV Commercial Real Estate
- Felisa Richards of Courtyard by Marriott
- Maureen Benoit of Intimate Portraits
- Rebecca Kellogg of RebeccaKellogg.com
Thank you to Tami Smight of Tami Smight Interiors for taking photos at this
event:



WE wish you a Happy New Year & WE look forward to seeing you
at our next WE Event:
http://www.WEofSCV.com/Events Happy Holidays,
Tera McHugh ~ Group Leader
Women Entrepreneurs of SCV